Question 1

Where All Does SIBIA Bags Deliver?

Accepted Answer

We deliver PAN-India to over 21,000 pin codes.

Question 2

What The Timeline Of My Order?

Accepted Answer

Once received, your order will be dispatched within 24 hours (if received on weekdays) or 48 hours (if received on the weekend or public holidays) and it usually takes our delivery partners 3-10 working days to deliver the order at your doorstep

Question 3

If I'm Not Home To Receive My Order?

Accepted Answer

If no one is available to receive your package our shipping partner will get in touch with you over the phone and arrange for delivery on the next day or as per the communication between shipping partner and you.

Question 4

Can I Place The Order Online And Pick Up My Order From Your Store Which Is Nearest To Me

Accepted Answer

Yes All orders placed online will be delivered to the shipping address provided. You can input any address preferable for you to receive your order.

Question 5

The Terms Of The Warranty Available On My Product?

Accepted Answer

SIBIA BAGS offers a 12-month Warranty against all manufacturing, workmanship, and material defects. Please retain a copy of your invoice for claiming warranty. For submitting a claim, kindly Contct Mr. Rizwan
Mobile: +91-6299059183
Email: sibiabags@gmail.com your invoice along with images to illustrate the nature of the issue you are facing to speed up the claim process
Then You can send the product on the Our address " 
SIBIA BAGS PVT. LTD
Jaleel Compound, Beside Shiv Medical, Dharavi main Road,  Near Mahim Station , Mahim east , Mumbai - 400017
(One side courier charges would be paid by the customer). Once the repairing is done by us will dispatch the same within 5-7 working days. (we would bear the return courier charges)

Question 6

Can I Cancel My Order?

Accepted Answer

Orders can be cancelled within 4 Hours of placing the order. To cancel your order please send us an email on Email: sibiabags@gmail.com or call us on
Mobile: +91-6299059183 with your name, order number, order date, and mobile number

Question 7

What Are The Payment Options?

Accepted Answer

We offer many payment options like Cash on Delivery (available only for limited pin codes within India), Credit/Debit Cards (Visa, MasterCard, American Express, ezeClick, Diners Club, RuPay, etc.), Net Banking (for all major national and international banks), and many more options like mobile wallets (MobiKwik, PayTM, Freecharge, etc.) as well as EMI options with all major banks.

Question 8

What Is Your Refund Policy? When And How Will I Get My Refund In Case Of Cancellation Or Product Return?

Accepted Answer

For all pre-paid orders that are cancelled, refund requests will be immediately punched in with our payment gateway partners and the same will be issued within 7-10 working days. For more details, visit our Return & Refund Policy Page

Question 9

How Do I Track My Order Once It Is Placed?

Accepted Answer

Once your order is dispatched from our warehouse you will receive an email with the tracking information of your shipment.

Question 10

Can I Change My Order Once It Has Been Placed?

Accepted Answer

You can change or cancel your order within 4 hours of placing your order. For special cases you can write and contact to us on Mobile: +91-6299059183 Email: sibiabags@gmail.com

Question 11

I Want To Place Bulk Orders Or Need Some Specific Products, Whom Do I Contact?"

Accepted Answer

For all Bulk Orders and customized orders you can connect with us by filling up the Enquire Now form on our Contact Pages. Alternatively, you can contact our Corporate Sales Team on Email: sibiabags@gmail.com or call us on Mobile: +91-6299059183

Question 12

Any Queries?

Accepted Answer

For any additional queries you can get in touch with us on to contact here
Mr. Rizwan
Mobile: +91-6299059183
Email: sibiabags@gmail.com

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